Mail-In Service Covers All Of Canada and US
Is our office farther than a quick drive away? Take advantage of our trusted and convenient Mail-In repair service. Just ship your device to us, and we will repair it as soon as possible and send it right back to you.
How It Works
Write a note to include with your package containing the following details:
Full Name
Contact Number
Device Problem
Email Address
Return Address
Ship your device with the above note securely in the packaging and post to us at:
iDRservice
5645 Boul Cleroux, Laval, QC
H7X 4A5
Recommended Tips
Backup:
We strongly recommend that you back up your device to protect your data (if possible).
Passcode:
Disable your screen passlock (or write it inside the package), as we are unable to fully test your device if it is locked.
Simcard:
Remove your SIM card and any other accessories.
For your security, you can always pay by Paypal or e-Transfer.
Once package is shipped, please notify us by phone, text message or email that your device is on its way, and provide us with your tracking number.
Let Us Fix Your Device
Request a free online quote and see how we can help fix your device.